Creative Agencies

I perform very well under fast-paced and stressful working circumstances, multi-tasking, as well as the ability to adapt rapidly to changes.  I also work well in a team environment.  I’m a hard worker, detailed-oriented and take the initiative to get the job done efficiently.  I’m willing to relocate if need be.

Provided support for end users. Managed the font management software, FontExplorer X. Made sure all machines had the latest software, including Adobe Creative Cloud and 10.9.5 Mavericks. Troubleshooted printers and made sure users were able to print. Created a system for deploying new images and software utilizing Munki, Autopkg, Jenkins and DeployStudio. Setup, enrolled and managed devices via Profile Manager. Setup and maintained the Time Machine server and made sure end users machines were backing up on a scheduled basis. Deployed and administered Adobe Creative Cloud to end users. Performed daily maintenance on machines as needed.

Systems Administrator

Maintain the Photography Departments labs and servers. I’m responsible for the installation and maintenance of over 500 user accounts on a Open Directory network. Integrated the schools Active Directory to work with our Clients. Familiar with the installation and troubleshooting of 10.8 Server and OS. Devised and implemented a multi-tier plan for backing up the servers, RAID storage systems and administrative computers. Proficient with creating user accounts, group accounts and managing a suite of Mac Pros on a managed network. Integrated departments network with schools Active Directory network. Proficient with Extensis Portfolio, Passenger, Casper Suite, DeployStudio, Munki, Apple Server, Profile Manger and Workgroup Manager. Also familiar with setting up and working with a Bootcamp system. Worked with Filemaker Developer on overhauling Filemaker Database. Setup and install apps purchased via Apples VPP onto iOS devices. Familiar with all aspects of using and installing Filemaker Client and Server.

Senior Systems Administrator

Provided support for customers with Macintosh computers and related software. Performed both hardware and software repairs on Macintosh computers. Setup and configured machines for internet and networking access. Troubleshooted server related problems as well as installed, upgraded and diagnosed software problems with associated with all Adobe applications, Filemaker, MS Office Suite, Capture One, Leaf, Aperture and Final Cut Pro. Interacted with customers on a daily basis and assisted other technicians on repairs.

Macintosh Technician

Find out detailed information about Eric Graham,  in Los Angeles, CA

Eric Graham: in Los Angeles, CA

Eric Graham

Ignition Creative

School of Visual Arts

Tekserve

School of Visual Arts

University of North Texas