Bachelors in Science Organizational Psychology

Fishing

Moto & Powersports

Outdoor

Logistics Manager, District Assessment/Safety Captain
•	Logistics Manager overseeing a logistics process for a 35+ million dollar per year sales store with an on-hand inventory of over 5 million in product on store shelves and in stockroom.
•	Safety Assessment  and Compliance Captain for a district consisting of 1300+ team members - evaluating/auditing/training store leadership and team members around the importance of proper safety techniques, equipment training/handling, hazardous materials awareness, proper environmental disposal procedures, and proper use of personal protection equipment.
•	Developed and implemented strong operating plans for auditing back room product locations, created audit spreadsheets and filing system of team member productivity, expectations and workloads, enabling proper and consistent training and coaching of team members on performance expectations.
•	Lead a team of 45+ team members to unload 2500+ cartons of product 3 to 4 times per week from freight trucks (36k to 42k pounds of material freight), maintain stock of product on sales floor to achieve and surpass daily sales forecasts of 100k+, rotate excess product from back room to achieve higher profit margins prior to product reaching clearance markdown prices, all while maintaining and lowering forecasted monthly payroll of around $7,500+.

Loss Prevention and Safe and Secure Manager
•	Developed and trained a team of Loss Prevention Specialists to prevent theft of merchandise/product for a 42+ million dollar store and developed routines around theft prevention, shortage understanding and safety awareness for an entire store of 200+ team members.
•	Created a local network (BOLO - Be on the Look Out) among other local retail stores to help prevent additional theft in the community and kept an open partnership among fellow Loss Prevention Managers to increase awareness and build a strong relationship with local law enforcement agencies.
•	Established strong safety routines and practices for the store by gaining the support of fellow leadership, by training and developing their understanding of safety, and maintaining current safety training for entire store, including proper safety techniques and practices involving the proper use of PPE equipment, understanding MSDS, and following up on potential safety hazards.
•	Decreased team injury rate to zero days lost, and only 2 minor injuries for the entire year which led to my assignment as Safety and Assessment Captain for the district.
•	Achieved recognition for having the lowest shortage (total dollar amount and percentage to sales) among a group of 100+ stores with a result of 40k less than previous year and staying under a .5% of shortage for the year.
•	Achieved recognition for the best rankings in 2012 to 2013 for loss prevention for store volume (best among 30+ stores) with 25k+ in external (non team member) theft prevention and 2.5k in internal theft prevention (team members and vendors).

Logistics Manager

Manager On Duty/Operations & Security Supervisor
•	Conducted investigations and compiled detailed incident reports for injuries, property loss and damage, and safety incidences for the company
•	Acted as main security liaison for all resort group events, prepared and provided presentations for high level events regarding security and safety needs, and scheduled staff to ensure proper coverage and smooth operations.
•	Responsible for reviewing guest’s personal injury, property damage, auto damage and property loss claims in order to determine whether or not they are covered under policy and to evaluate the extent of a settlement that insurance and/or company must pay.
•	Established proof of loss by studying incident documentation, witness statements and video footage; assembling additional information as required from outside sources, including claimant, physician, employer, hospital, and other insurance companies; initiating or conducting investigation of questionable claims
•	Maintained quality customer service by following customer service practices; responded to customer inquiries.  Provided legal support by assembling documentation for settlement action and protected operations by keeping claims information confidential.
•	Trained and motivated associates toward good independent judgment and performance.
•	Provided consultation and guidance to staff regarding workplace safety and regulation compliance.
•	Maintained quality relationships with local law enforcement, vendors, guests, and other departments.

Achievements
•	 Recognized for personal development of job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
•	Accomplished organization goals by accepting ownership for accomplishing new and different techniques; exploring opportunities to add value to organization.
Sheraton Desert Oasis Resort, Scottsdale, Arizona (Sep 2006-Jul 2008) Starwood Hotels & Resorts Worldwide
Night Auditor
•	Managed all property operations overnight, including auditing financial reports, as well as guest and staff relations.
•	Balanced all revenue and settlement accounts nightly, maintaining files and resetting the system for next day operations.
•	Audited all hotel and guest related financial reports, ensuring all credit cards and cash transactions were fulfilled.  
•	Audited employee financial activity to ensure that daily reports and bank drops matched.
•	Created monthly spreadsheets and statistical reports for the property.

Safety/Security Supervisor

Security Supervisor
•	Managed team of security officers responding to medical emergencies, safety issues, and reports of inappropriate or criminal activity
•	Documented claim actions by completing forms, reports, logs, and records.
•	Resolved incident claims by approving or denying documentation; calculating benefit due; initiating payment or composing denial letter.
•	Ensured legal compliance by following company policies, procedures, and guidelines
•	Interviewed, hired, and developed a service oriented team to provide excellent guest service
•	Conducted investigations focused on fact-finding and reducing the risk of loss to the property.
•	Accurately recorded information into daily logs and reports for use in court documentation.

Security Supervisor

Find out detailed information about Adam Mitchell,  in Irvine, CA

Adam Mitchell: in Irvine, CA

Adam Mitchell

Target Corporation

Starwood Hotels

Scottsdale Plaza Resort

Concordia University Irvine