28 years of experience in the marine industry managing the sales and inventory control & maintenance of shipyard chemicals, boat hardware, electronics, engines & service parts. Supervising warehouse/retail store cycle counts & yearly inventories with a consistent level of shrinkage of less than 1%. Highly organized & details-oriented I am used to a high volume environment and working alongside a wide range of personalities. Specialized in Customer Service from service writing to wholesale/retail phone and counter sales, processing special orders, warranty claims and problem-solving customer issues & complaints while developing a strong and loyal customer base. Knowledge of MS Word, Excel & Outlook Extensive shipping & receiving background with knowledge of Fedex, UPS, USPS (Domestic & International), YRC & Bax Global freight systems.