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Contractor

I am a social media marketer with a flare for Marketing strategy and Marketing Plans

?	Improve operations for clients by creating curriculums, coaching and helping to create vision, set goals and develop success skills for employees.
?	Increase efficiencies and maintain industry competitiveness for clients by defining the scope of business needs. Deliver results by encouraging cross-functional teams when creating marketing plans.
?	Enhance employee integration with training, mentoring and evaluations on change integration and performance.
?	Advance client needs by serving as an information resource for critical functionality and development.
     Client: OAK RIDGE NATIONAL LABORATORY (2014 – 2015)	 
?	Developed Online tutorials presenting the flow of the information in easy to follow content for courses on ORNL policy review to continuing education on various Environmental, Safety and Health topics.  
?	Instructed on CPR, AED and First Aid Instructor providing annual recertification.  
     Client: NEW HORIZONS (2011 – 2014)	 
?	Instructed on Microsoft products including Excel, Access, Word, Outlook, Project, and PowerPoint.  
?	Assisted sales consultants using the Socratic sales method and tracked to identify future training needs. 
     Client: STRAYER UNIVERSITY (2100 – 2015)
•	Developed 1/3 of the Marketing program for the University with courses such as International Marketing Management, Social Media Marketing Strategy, Consumer Behavior, and Strategic Marketing Management.

?	Increase competitive industry knowledge of faculty by providing weekly supplemental material for Marketing classes such Social Media campaigns and current trends facing businesses using tools such as HooteSuite, BlogLovin, Pew Research and Nielson’s.  
?	Implement quantifiable change by deploying measurable systems using Microsoft Excel to identify progress in the creation of effective course materials that participants understand and that meet accreditation.
?	Streamline processes and initiate program improvements by incorporating feedback from students, faculty and staff nationwide using conference calls, GOTOMEETING and Collaborate. 
?	Actively engage students and provide differentiated levels of instruction for those with small businesses who need assistance with Marketing Plans, primary/secondary research/target marketing and social media campaigns.

Course Lead & Marketing Instructor

?	Social Media Marketing
?	Provided students with up to date information on Content Marketing in an 8 week seminar.

Instructor

?	Improved employee experience by planning events, setting the correct environment in the room, creating learning materials and planning an engaging presentation.
?	Increased transparency by implementing a CRM (SalesForce), using an “add-on” sales technique to current clients for Environmental training services.
?	Improved safety through audits and the creation of site-specific safety plans in conjunction with Job Hazard Analysis and Activity Hazard Analysis for company clients.  
?	Provided monthly safety training delivering OSHA modules in classroom setting using an applied format and an interactive game approach to maximize content retention.  
?	Created a unique marketable product through an online modular course with content on Environmental Health and Safety topics using Articulate and controlled content development including voice dubbing.

Training Manager

?	Audited Internal Policy and Procedure for training needs to ensure adoption and compliance.
?	Revamped training by performing employee skill gap analysis based on internal audit findings and developing training programs by working with company subject matter experts in comparison with gap analysis.
?	Developed improvement objectives with management and ensure training content matches those objectives.

Consultant

?	Created policies, procedures and training manuals on Business Office management. 
?	Traveled to multiple locations to train peers and campus directors on Business office functions at the request of Regional Vice President, both one on one and classroom setting used.
?	Exceeded quarterly enrollment goals to sustain campus growth by promoting the university at college fairs to attract new student population.
?	Audited and resolved any anomalies encountered in daily financial transactions and execute the fund transfers.
?	Improved visibility into financial positioning by establishing a records system from infancy and developing it into a system that encompassed multiple revenue streams with 450+ active financial records.

Business Office Manager

Find out detailed information about Karen Mountain, Contractor in Knoxville, TN

Karen Mountain: Contractor in Knoxville, TN

Karen Mountain

INDEPENDENT TRAINING & DEVELOPMENT CONTRACTOR

STRAYER UNIVERSITY

Walden University

ENVIRONMENTAL SAFETY & HEALTH (ES&H)

SUMMIT COMPANIES

STRAYER UNIVERSITY

Harvard Extension

University of Tennessee