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Service Manager

I have been employed in the medical device field for over 12 years and I am looking to grow professionally. I have been the service manager for Prouty and Associates Inc. for the last 8 years and was previously the Senior Service Technician and before that I was a Field Service Technician.  I am directly responsible for over 120 accounts from Santa Barbara to San Diego. I have degree in Business Administration with a concentration in Marketing from California State University Fullerton.

•	120 of the most prestigious facilities between Santa Barbara and San Diego, CA.
•	Direct sales of the complete line of Custom Ultrasonics and N.M. Beal products.
•	Identify and formulate winning bids for contract work through county and government open-bid platforms. 
•	Inventory management  
•	Staff training of appropriate biomedical engineering personnel and hospital staff on proper equipment use, care and repair. 
•	Primary customer service contact for all account inquires, including weekend and emergency requests.
•	Oversee a service department budget of over $400,000.
•	Management of a team of service technicians responsible for service, preventative maintenance and warranty repairs of endoscopy equipment.
•	Logistical management of all service and maintenance calls for service technicians.
•	Develop customer communications to convey critical corporate and/or equipment-related updates. 
•	Negotiate pricing of specific parts with manufacturer to increase sales of replacement parts.
•	Attend regional, national and trade-related conferences to acquire new customers and expand the corporate brand.

Find out detailed information about Chris Martinez, Service Manager in Long Beach, CA

Chris Martinez: Service Manager in Long Beach, CA

Chris Martinez

Prouty and Associates INC.

California State university, Fullerton