• Promoted from 2nd assistant manager and relocated to Galleria at Tyler. • Daily responsibilities of marketing and visual changes generated from Corporate office. • Responsible for management development, especially any 2nd assistant managers • Create and process weekly schedules for all associates and management Skechers, Inc. Victoria Gardens, Rancho Cucamonga, CA 91739 2nd Assistant Manager 2014 – 2015 • Provides excellent customer service while meeting and exceeding sales goals and expectations. • Resolves all issues, complaints, and questions that customers or associates encounter. • Extensive knowledge on existing and new product information, policies and procedures, and company concerns. • Trains existing and new employees on new policies and procedures. • Process weekly shipment and inventory preciously, effectively, and quickly. • Process daily paperwork, opening and closing procedures, and completes any visual changes or directives. • Manager on duty when store manager is not present.