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Manager of Gear Operations and Quality

Operations professional with 12+ years of experience establishing global and domestic strategies that align business processes with organizational endeavors. Demonstrated success through key performance indicators in a multimillion dollar B2B/B2C consumer goods industry. A champion of continuous improvement efforts and empowering teams geared toward operational excellence.

Developing Ecommerce platforms to streamline order-to-cash processes for B2B and B2C operations

Standing up a new Customer Service team to improve service levels with sales and accounts

Deployed domestic custom manufacturing operations in coordination with global sourcing strategies; delivering a 33% reduction in costs, improving on time delivery by 15%, and reducing lead times by 50%.

Instituted new purchasing strategies in conjunction with modeling improvements to demand and forecasting analytics; bringing forecast error down by 35%, increasing inventory turns 3 fold, reducing obsolescence by 50%, while improving Availability to Promise on key items.

Directed the development and implementation of a global ERP system for the business unit; including key operations surrounding Customer Order Management, Material Master Management, Supply Chain Planning and Execution, Distribution and Logistics, Manufacturing, and Warranty Claims.

Manager of Planning and Quality

Established formal quality policies and developed global factories and partners; resulting in a 10% reduction in defective inbound product and saving nearly $150K annually in warranty claims.

Participated in the development and launch of a Warehouse Management System and added 3PL Capabilities; aimed at steamlining DC tasks and pick activities, and reducing inventory shrinkage with added inventory controls.

Manager of Quality

Find out detailed information about Toby MacDonald, Manager of Gear Operations and Quality in San Marcos, CA

Toby MacDonald: Manager of Gear Operations and Quality in San Marcos, CA

Toby MacDonald: Manager of Gear Operations and Quality in San Marcos, CA

Toby MacDonald

Acushnet Company

Acushnet Company

Acushnet Company

National University

University of Virginia