Laurisa Campbell

Laurisa Campbell

Seeking New Opportunity
Location: Oceanside CA
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Summary

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Accurate office professional with fifteen years successful experience in customer service, sales operations and administrative support. Recognized strengths in office management, project management and customer service. Skilled at analyzing problems and implementing solutions. Proactive in the creation of departmental processes and procedures. Entrusted to maintain critical and confidential company information. Strong technical skills and product manufacturing knowledge, in addition to leadership skills for mentoring and motivating. Team player. Computer Literacy: Expert computer skills. Excellent working knowledge on PC and Inventory Management Systems, Apple(MAC) Applications, Microsoft: Excel, Outlook, Word, Access, Acrobat Reader, scan, PDF Files, Windows Explorer, Safari; Great Plains Dynamics, CRM-People Soft, MAS90, ACT, QuickBooks, Adobe Photoshop, Macola, Crystal Reports, and various Social Media outlets. Synopsis of Achievements Create and Design Customer Service Department Manual, Procedures and Presentations (2013-2014) Customer Service Recognition Award nominated by Sales Management Team and Clients (2011-2013) Conception, Design and Host of Virtual Tradeshow sponsored by SpaClique and Green Spa Network (2011) Conception and Design of Users Training Guide for Living Earth Crafts Dealers (2010) Conception and Design of ‘Pretty-In-Pink’ Promotional Campaign for Susan G. Komen for the Cure® (2010) Conception and Design of ‘The Defender Bowl’ Sponsorship Promotional Packet (2009) Design of 2010 Calendar Promotional Project for the San Diego Enforcers (2009-2010) Conception and Design of San Diego Enforcers Sponsorship Packet (2009-2010) Design and implement company team morale events (2008/2009) Create and implement Annual Employee Awards (2008) Recipient of thirteen customer service recognition awards. (2006) Design and implement Team Communication Plan, Sales Order, Accounting Reports, Project Status Reports (2005)

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