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Customer Service Professional with 5 years experience.  Ability to function in a fast-paced environment either individually, or as a part of a team.  Proven ability to resolve customer issues, convey information, and manage multiple responsibilities.  Excellent skills in all facets of communication.

•	Performed daily opening procedures for multi-unit restaurant in high-end shopping center
•	Assisted in sale of catering and private party packages to high profile, local businesses
•	Provided high levels of customer service for affluent neighborhood guests
•	Identified and resolved guest issues in a timely and courteous manner 
•	Ensured proper inventory and storage of daily and weekly deliveries

Assistant Manager

•	Oversaw daily operations of 250-seat, full service dining and beverage facility generating $3-4 million total annual sales
•	Supervised staff of 20-35 employees per shift, monitored guest satisfaction, product quality and overall operations
•	Collaborated with management to review employee performance, analyze operational costs, plan future projects
•	Coordinated daily, live entertainment program by networking with local musicians
•	Drafted Policies and Procedures documents for entertainment acts to ensure adherence to company image and policy
•	Analyzed hourly sales reports optimize scheduling and labor
•	Prepared and submitted daily sales, labor and audit reports
•	Performed annual employee reviews

Manager

•	Demonstrated friendly and optimal customer service for guests in upscale Italian wine bar while maintaining professional demeanor, appearance, and knowledge of sophisticated food and beverages

Find out detailed information about Byron Burke,  in Carlsbad, CA

Byron Burke:  in Carlsbad, CA

Byron Burke: in Carlsbad, CA

Byron Burke

Mia Francesca

Coyote Bar & Grill

Davanti Enoteca

San Diego State University