Golf

Fashion

Lifestyle

Music

Streetwear

Yoga

Health & Fitness

Camping

Hiking

Active and enjoys outdoors: yogi

Going to the desert/redwoods

Going to the beach. making jewelry and painting in my free time when i can. travel is another very large passion of mine

Learning new cultures and customs.

Partner Support Specialist

Committed and energetic individual dedicated to providing quality service to employer and customers. Proficient in customer service and sales industry, clientele relationship management and engagement with customers with a proven work ethic

•	Responsible for delivering exceptional in-person support to partners and drivers
•	Provides for all on-boarding and walk-through demonstrations to provide necessary tools for partner success
•	Deep understanding for Windows and Mac operations systems and tools as well as Uber’s various technical support database software programs
•	Manages various customer accounts and demonstrates all Uber policies and procedures to help define and support brand 
•	Helps trouble shoot and train new representative with technical support issues and procedures
•	Works exclusively with Driver Operations team to help streamline processes for efficiency

•	Internship in stressful environment responding to high volume inbound calls and tasks 
•	Worked in proactive teamwork setting maintaining client communication while being able to stay calm under pressure 
•	Interacted directly with the public and maintained organization under a deadline-driven atmosphere
•	Used organization and communication applications such Microsoft Word, Outlook, Excel, PowerPoint, Google drive/calendar, etc to produce all necessary business documents 
•	Accurately input data and assisted customers with troubleshooting and resolving issues
•	Utilized multiple call center support applications to efficiently assist customers and agents to provide excellent client services

Human Resource Intern/Recruiter

•	Worked as a relationship-building sales associate on a competitive, sales-driven team
•	Known for providing extensive client services while building an experience for each customer
•	Implemented troubleshooting skills to assist team members with a positive manner and helped define common goals for projects, created tasks lists and managed brand promotions
•	Worked exclusively with various vendors and talent to meet their needs in specific benefits 
•	Executed various shows and events for products and coordinated site vender shows and promotions
•	Made long lasting relationships with clientele base, as well as promoted and kept customers current for events and promotions 
•	Used empathy, organizational awareness and service to better understand the needs and concerns of customers, team members and general public

Competitive Sales and Client Services

•	Served customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status
•	Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time
•	Created layouts and marketing advertisement designs for various events and promotions through email and flyer

Sales and Clerical Administrative Assistant

Find out detailed information about Melissa Montes, Partner Support Specialist in san diego, CA

Melissa Montes: Partner Support Specialist in san diego, CA

Melissa Montes

Uber

Aflac Insurance

Nordstrom

E&C Jewelers

San Diego State University