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Dynamic, articulate, and ambitious supply chain director with extensive leadership, continuous improvement, financial analysis, and inventory control expertise;  gregarious, innovative, and conscientious with a talent for cultivating organizational bench strength & developing excellent partnerships with all levels of employees, customers, and vendors who value high quality at a fair price.

-Directed 3 multi-client operations in CA & UT serving 35 customers across multiple industries in 14 facilities, occupying over 2M ft2; instilled a new culture of Operational Excellence.
-Organized/realigned/controlled 8-figure budget; grew operating margins >25% from 7-figure loss to a sustainable 6-figure profit, fair to customers, suppliers, employees, and ownership.
-Orchestrated and led a complete cultural and operational overhaul resulting in strong improvements to employee engagement, safety performance, regulatory compliance, customer service, and operating cost.  
-Led the strategic development of Operational Excellence programs and directed the tactical implementations of site programs including Safety Review Board, National Quality Management Reviews, Site-Level P&L Analysis and Cost Control Programs, Network Financial Forecast, and Regional Bench Strength Plan.

Regional Director of Operations

-Streamlined over 110 unique customer supply chains by leveraging lean distribution strategies throughout diverse fulfillment network serving various industry verticals in 5 states.
-Enhanced organizational bench strength by promoting a culture of professional development, mentoring, and personal accountability.
-Provided strategic direction for quality culture and cost control initiatives aimed at growing stability, market share, and social/economic/environmental sustainability.
-Supported and guided site leadership in culture change initiatives aimed at increasing employee engagement and creating a positive work environment.

Corporate Operations Manager

-Motivated and empowered high-performance team to implement customer-specific quality management, inventory control, and work measurement programs across nation-wide network of dedicated warehousing, transportation, and value-added service facilities.   
-Provided direction and oversight for network’s Operational Excellence initiatives (safety, quality, cost management, and communication) for national network of 10 distribution centers.
-Contributed strong business improvement talents in aligning customer requirements for quality, service levels and inventory control with day-to-day business operations; partnered with sites, corporate leadership, and customers to deliver world-class service levels.
-Piloted company’s first Talent Management program (resulting in promotions/transfers for >75% of team).

Business Improvement (Quality & Inventory) Manager

-Drove the tactical implementation for company-wide cost management program across 60+ warehouse operations; integrated proprietary business intelligence tools, KPI dashboard, labor management system, and activity based costing system.
-Influenced a company-wide culture change through solid communication, staff development and accountability standards; led cross-functional teams responsible for streamlining reporting requirements, reducing operating costs, and growing internal profitability.
-Supported strategic planning through program definitions, initiative roll-outs, and Executive Committee updates.
-Mentored operational leadership on cost management, resource planning, and data-driven decision making.

Senior Quality Engineer

-Led development and training strategies for quality management systems conforming to ISO 9001:2008 standards; introduced DMAIC structure, waste elimination initiatives and performance benchmarks to the operations team and provided ongoing support.
-Furthered organizational excellence and bench strength initiatives throughout the company by creating and administering workshops, training programs, and cross-functional corporate projects.
-Spearheaded the advancement of Efficiency Improvement Program & Quality Management System for 3000+ headcount network serving Whirlpool, Glaxo-SmithKline, Keurig, Electrolux, Kohler, Honeywell, Carrier, DuPont, Komatsu, and other industry leaders.
-Provided process-driven leadership, training, and support to facility startups, transitions, and takeovers.

Quality Engineer

-Delivered significant process improvement results by implementing Six Sigma methodologies for inventory accuracy and on-time shipping processes; improved operational efficiencies by 56% and labor performance by 47% (for 700 average headcount operation fully utilizing a 500k ft2 facility).
-Served as change agent & “nerve center” supervisor during Tier 1 Warehouse Management System implementation. 
-Coordinated and led the rezoning of key warehouse areas to improve order fill rate, inventory accuracy, and labor efficiency.

Project Manager & Order Control Supervisor

-Led, coached, and developed diverse teams (auditors, inspectors, inventory clerks, and product profilers) to define process improvement needs; investigated root causes and partnered with departmental leadership to implement preventive actions and controls to enhance operational performance and customer service.
-Overhauled the QA Department resulting in significant improvement to departmental morale and turnover.  
-Developed tracking and reporting mechanisms for quality and inventory control metrics and KPIs; implemented accountability systems throughout operation (600-800 person headcount with up to 400 temporary associates).

Quality Assurance Supervisor

-Taught, tutored, graded, and managed departmental lectures for undergraduate microeconomics courses.  
-Provided leadership and instruction for multiple undergraduate economics courses and supported 2 tenure-track professors with data analysis, research, report generation, and presentation development.  
-Published author of Life, Liberty, and the Pursuit of Happiness:  A Jeffersonian Approach to Development Indicators (with Rezek & Evans); The American Economist, Fall 2011 (Volume LVI, Number 2).

Teaching/Research Assistant & Published Author

Find out detailed information about Graham Cano,  in Anaheim, CA

Graham Cano: in Anaheim, CA

Graham Cano

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Mississippi State University - Department of Finance & Economics

Mississippi State University

Mississippi State University