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Staff Photographer

Provide high quality visual assets for advertising both on and off figure to be used across all social media, print and web channels that achieve branding, merchandising, marketing and artistic objectives. Meeting tight deadlines while maintaining an efficient workflow. Conceptualize, plan and style shoots throughout the year. Keep up to date with newest industry trends, developments and seeking new techniques. Collaborate with other creative teams to produce effective visual solutions for clients in order maximize the emphasis of merchandise and increase overall sales.


Provide high quality visual assets for advertising both on and off figure to be used across all social media, print and web channels that achieve branding, merchandising, marketing and artistic objectives
Meeting tight deadlines while maintaining an efficient workflow
Conceptualize, plan and style shoots throughout the year
Keep up to date with newest industry trends, developments and seeking new techniques
Collaborate with other creative teams to produce effective visual solutions for clients in order
maximize the emphasis of merchandise and increase overall sales

Investigating current and newly opened accounts for fraudulent activity including: linkage of external accounts, unauthorized transfers, or signs of an account takeover
Daily review of an external account report which included over 100 accounts
Closure of fraudulent accounts to save millions of dollars in revenue while ensuring the safety of all
customer personal information
Knowledge of all federal regulations for banking institutions to ensure that all practices were fair
and within necessary timelines

Risk Analyst

Assists customers with credit card disputes and strives for a one call resolution
Responsibilities include taking calls as well as working casework for both retail (Private Label
Credit Card) and MasterCard accounts
Knowing the MasterCard Chargeback guide and individual reason codes for the dispute process is
vital to the success of the customer's issue and ensures that the law is not broken
Aims to provide the absolute best customer experience with every call and will always do the right
thing
Consistently a top performer averaging over 90% quality with call/casework
Was the sole promotion corrections job specialist for all credit retail accounts
Subject Matter Expert within the disputes department who assisted other associates on the floor as
well as training new associates taking on the disputes specialist role
Resolved escalated calls and provided the necessary feedback to any applicable agent(s)

Senior Ops Production Coordinator

Bringing excitement and ensuring that all customers are well educated and shown the complete solution, no matter what department they are in
Tracking daily sales of Apple Products (MacBook, iMac, iPad, iPod, etc.) and achieving a minimum of 50% goal attachments consisting of Apple Care, iWork
Having a 40% year over year growth is key to growing the business
Setting up Apple networking products alongside Geek Squad service appointments to bring them
into the connected world and making sure that they walk out working
As a top performing on-floor Geek Squad employee, it is my responsibility to properly provide
services based on their needs
Ensure the best possible service to the customer, throughout the life of the product.
Staying up to date on the latest and future technologies is a passion and that shows through my
work
I also participate in an employee engagement group where I use leadership skills in developing strategic plans to boost morale and provide an overall be

Customer Specialist/Apple Expert

Find out detailed information about Bobby Escobedo, Staff Photographer in Covina, CA

Bobby Escobedo: Staff Photographer in Covina, CA

Bobby Escobedo

Active Ride Shop

Simple

Capital One

Best Buy

Del Paso High School