Heather Hopkins


1) Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, and/or distribution of products. 2) Manage staff, preparing work schedules and assigning specific duties. 3) Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. 4) Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. 5) Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. 6) Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.