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Press and PR coordinator/ Retail customer service manager 

Press and PR manager, Retail Customer Service at Chan Luu LLC

•	Handle customer complaints, questions, and concerns professionally in compliance with company standards
•	Communicate with customers via LiveChat, phone, and email
•	Process ecommerce returns
•	Coordinate with marketing manager to create seasonal press strategy
•	Select seasonal press samples
•	Manage press pulls
•	Coordinate with Stylists for pulls and returns
•	Build relationships with bloggers/ influencers 
•	Create gifting strategies for bloggers and influencers


Process and ship all ecommerce orders from company website. 

Ecommerce order fullfillment

Find out detailed information about Katie O'Keefe, Press and PR coordinator/ Retail customer service manager  in , CA

Katie O'Keefe: Press and PR coordinator/ Retail customer service manager in , CA

Katie O'Keefe

Chan Luu

Chan Luu

Fashion Institute of Design and Merchandising