I have roughly 8 years of experience working in customer service and hospitality/tourism. Currently, I work as a concierge specialist improving our customers by creating a once in a lifetime experience. With problem solving resolutions in customer service prior to concierge I now assist with the pre-travel portion of the clients booking. From private dinner on the beach to ATV to water falls and snorkeling in exotic places
Previously, I was a Senior Account Executive at Island Hospitality, where I analyzed data from some of the biggest enterprises and networks in the Bay Area to drive business and educate my sales teams where the market was trending to succes over our comp sets by becoming the companies number one choice for extended stay travel.