Creative Agencies

Fashion

Lifestyle

Outdoor

Skate

Surf

Tech

Yoga

Health & Fitness

-meditation

-traveling

-hiking

-dogs

-plants

-eating organic food

-thrifting

-tea

I am a hard working, self-starting, and extremely motivated creative individual looking for a brand that fully invests in me as much as I invest in it. My passion for helping others, as well as staying updated with current trends, is what truly motivates me to work at my absolute best. I have a sincere love for cultivating a sense of fun community in whatever role I take on.

-Assisted in Copy Editing 
-Managed customer relations & email support
-Oversaw community engagement on all social channels
-Aided in calendar management /scheduling for events & client appts
-Proactively facilitated research collection & analyzing data
-Creatively supported with administrative projects as needed 
-Managed all communication for company's podcast
-Worked with social media influencers for partnerships and giveaways
-Managed small content team on completing deadlines as necessary 

Freelance Studio Coordinator 

-Provided front-line customer support for our community via email, live chat, phone and social media channels
-Handled customer requests and questions with a thoughtful, friendly and empathetic tone. 
-Worked closely with our customers and the Customer Experience Team to help identify and escalate issues appropriately
-Proactively took on challenges, research information, troubleshoot problems and creatively deliver results
-Worked on our Get Some Give Some charity program with Program Director by communicating directly with non-profit partners, creating codes for subscriptions, completing all admin work, and going to charity events as a Get Some Give Some ambassador
-Interviewed multiple candidates for positions on both the Customer Experience Team and IT Support Team
-Assisted with training new Customer Experience Representatives 


Customer Experience Specialist

-Assisted the Field Marketing Manager in implementing creative, grass-roots field marketing programs to maximize opportunities for consumer exposure to Clif Bar products through direct consumer sampling
-Communicated directly with target consumers about product features and values
-Gathered direct consumer feedback
-Executed strong presence for Clif Bar products in assigned geographic and target demographic markets
-Educated consumers on general principles of nutrition, latest nutritional trends, ingredients and stated nutritional claims of our competitors’ products, as well as ingredients and the nutritional benefits of Clif Bar products
-Aided Crew Captain in keeping event materials organized
-Maintained a continually growing knowledge base of the company, its’ aspirations, its' products, and its’ programs

Field Marketing Representative

-Assisted in various product development projects and solely named a chocolate bar collection called “The Enamored Collection”
-Conducted my own focus group of 35 people using Survey Monkey and analyzed data for the changing of two new chocolate flavor combinations 
-Monitored and posts to Instagram, Twitter, and Facebook using Hoot Suite and Schedugram daily
-Helped coordinate public, private, and company events such as the Expo West trade show
-Conducted industry, market, and competitive research 
-Created and developed my own company event called “JoyFest 2016” as an employee celebration 


Marketing Intern

-Posted on all social media channels (Facebook, Twitter, Instagram) to update members and followers of upcoming events and positive quotes for inspiration
-Attended weekly meetings to collaborate on yoga events and brainstorms with a team to involve yoga into the lives of members
-Contacted yoga teachers in the area to set up free classes for our students and to build solid relationships in the yoga community
-Set up informational interviews with yoga professionals to create content for club meetings and to build a foundation for the club

Yoga Club Social Media Chair 

-Provided customer service that exceeded customer expectations by constantly engaging in meaningful, authentic interactions
-Increased sale goals weekly by 30% from informing customers on product knowledge and being attentive to customer feedback
-Increased units per transaction monthly by 45% from informing customers of new products aligned with their purchases and suggesting additional accessories 
-Demonstrated initiative in seeking out tasks when not assisting customers
-Protected company assets by demonstrating and complying with all LP policies and procedures



Showroom Sales Associate 

-Monitored and posts upcoming events and organization updates via Twitter, Instagram, and Facebook on a consistent basis.
-Successfully presented and drafted a social media strategy plan to the CCL Executive Director on the effective ways to use social media during 30-day Kickstarter Campaign.
-Conducted informational interviews to gather key tips/information to further educate myself in the communications field and for this start up non-profit organization.

Social Media Intern

Find out detailed information about Sierra Cooper,  in Encinitas, CA

Sierra Cooper: in Encinitas, CA

Sierra Cooper

Free + Native

Headspace

Clif Bar & Company

Chuao Chocolatier

CSUF

O'Neill

Child Creativity Lab

California State University Fullerton

Ramona High School