During my 12 years of logistics experience in the Transportation and Traffic industry I have successfully interacted with regional distribution centers for a major national drug store chain and a national office supply company. In all cases I was able to forge a constructive working relationship with the above parties. Specifically, I would set up delivery appointments; check delivery status; handle any claims issues with regards to damages, overages and shortages. I would field calls from customer checking on the status of their time critical deliveries and successfully resolved any issues that may have arisen. I successfully continued to update the customer until their questions or issues were resolved. I am able to effectively communicate and work with all levels from the dock personnel through regional management.