Dedicated professional with over thirty years of management experience in credit, collections, receivables, customer service and retail banking; adept at administering credit and collections programs and training, coaching and mentoring team members to improve cash flow, reduce receivables and minimize bad debt losses.  Strengths encompass:

•	Long Term Management Experience	•	Compliance     
•	Credit Analysis and Reporting	•	Loan Processing Center Experience 
•	Credit Policy and Procedure Development 
•	Collections and Accounts Receivable 	•	Strong Business Acumen
•	Team Development through training, Coaching         
         and Mentoring


Credit & Collections
•	Developed, implemented and administered company's credit and collection policies and procedures
•	Managed credit department responsible for analysis and extension of credit to qualified clients  
•	Managed credit, collection and accounts receivable activities supporting three distinct sales departments 
•       Trained, coached and mentored collections and accounts receivable representatives   

Customer Service
•	Managed fast-paced and dynamic department responsible for supporting three distinct sales departments
•	Provided the highest level of service to sales departments and clients   

Credit & Collections and Customer Service Manager

Find out detailed information about Xavier Cervantes-Luna,  in Orange, AK

Xavier Cervantes-Luna: in Orange, AK

Xavier Cervantes-Luna

Westridge Laboratories, Inc.

Santa Ana College