To obtain a career that will utilize my skills in management, customer service, and sales production at an elite level.
US BANK, HUntington beach, ca jAN 2015 - SEPT 2015
UNIVERSAL BANKER II
As a Universal Banker my role is to help all customers by providing excellent customer service while meeting all of their financial needs.
Managed customer portfolios, service relationships, and constantly look for benefits for our customers to save money.
Provided a wide variety of knowledge of financial services with the goals of acquiring 100% of the customers’ business.
wells fargo, huntington beach, ca 2012–2015
As a personal banker, my role is to satisfy all of our customers' financial needs and help them succeed financially.
Built long term relationships with our customers, in person and by phone.
Managed customer portfolios, service relationships, and cross-sell all products and services.
Provided a broad base of financial and credit services with the goals of acquiring 100% of the customers' business.
Facilitated client needs and special request while making them a top priority.
bank teller (2012)
Greeted customers, show them that we care, and go the extra mile to make them feel welcome.
Asked questions to learn about their financial needs and, when the customer sees the value, introducing them to other Wells Fargo team members.
Processed between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures.
Maintained and balanced cash drawer.
Chronic tacos, huntington beach, ca 2011-2012
In charge of all opening and closing duties.
Prepared and distributed tips on a daily basis.
Processed weekly inventory of store’s food and products.
In charge of booking catering events outside of store.
bounceu, huntington beach, CA 2010-2012
Responsible for day to day operation at the store.
In charge of inputting data into the system, distributing tips, counting the safe, and keeping sales high.
Other duties included: setting up the day’s events, booking parties, and providing great customer service.
Jamba juice, huntington beach, ca 2007-2010
Developed exceptional customer service skills and generated outstanding results in sales.
Responsible for controlling labor and cost of goods within the company.
Entrusted with weekly tallying of store inventory.
Regularly prepared and transported bank deposits.
Prepared and distributed tips weekly to team.
Organized and managed fundraiser events outside of store to bring in higher profit.
Contributed often in district conference calls.
Performed interviews and conducted training for new hires.