Recruited in 2011 to assist with business growth and development of Pinnacle Cosmetics - the leading private label cosmetics manufacturer in North America. Since joining the team as the VP of Sales and Brand Development - company sales have increased by 400%. Net profits have grown to 20% of gross sales. Staffing has more than tripled.
Directly responsible for the training, team development and supervision of the front line Brand Managers. Directly responsible for the development and management of all large private label brand accounts representing a third of all sales. Directly pushed for the new online ordering system to improve company efficiencies and customer ordering experience. Responsible for the leadership in the top performing trade shows..
Other duties included overseeing company operations when the owners were away - this accounted for about 30% of my time. During these times I managed all company staff, oversaw production, order fulfillment, accounting and shipping. Collaborated with all departments to serve the needs of the customers.
Specialties: Excellent public speaker on customer service, developing leaders, and the struggles of small businesses. With a Master's Degree in Education - I have taught on the college level and been asked on several occasions to be a guest speaker in college classrooms and for leadership programs. Writing is a hobby that will hopefully lead to a published book. I have volunteered my time with the Canadian Cancer society and enjoy playing football in a local league.