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Site Management Specialist Assistant

Proactive IRB site specialist who focuses on ethics of human subjects. Experienced in Customer service with over 10 years of customer facing position. Recently graduated with a Masters in Exercise Science with research involving metabolic energy expenditure in Master's Level swimmers. Proficient in public speaking and training co-workers and students at the university level.  Currently exposed to many different types of clinical research and looking forward to start a career in the sports industry

•	Coordinates IRB meetings and review activities: prepares relevant materials and necessary correspondence, including agendas and reports
•	Reviews project submissions for completeness; communicates with investigators and coordinators for any additional information or materials. Prepares and enters information into database for new submissions
•	Monitors/tracks progress reports and prepares correspondence to ensure timely compliance; communicates with investigators and coordinators for additional information or materials.
•	Assists in timely delivery of project with revenue ranging from $12,00 to $35,000
•	Maintains a current understanding of laws, regulations and guidelines governing human subjects research from FDA and ICH


•	Instructed up to 20 Undergraduates on operation of Class II physiology lab equipment (COSMED, Parvo medics, Monarch)
•	Worked closely with course lecturer and 4 other lab instructors for improving instruction in lab
•	Supported planning and operation for department specific introduction and orientation for new students 
•	Evaluated students understanding of theory and topics with feedback using testing procedures
•	Prepared students for lab expectations for current procedures and data collection
•	Ensured proper preparation and maintenance of lab equipment
•	Mentored and assisted students in professional development
•	Assisted in research for faculty and fellow colleagues


Teaching Assistant

•		Generated sales leads through multiple methods, including local real estate agents and other third-party resources
•		Consulted with Prospects about living needs, amenities, and pricing compared to surrounding market options
•	Maintained 95% occupancy of property
Guest Services and Transportation Coordinator (previous role)
•	Tracked and monitored monthly expenditures relating to transportation, reducing costs by $2,000 (60%) per month 
•	Collaborated with Sales team to schedule transportation requests for businesses and commuting options for clients


Customer Experience Agent and Transportation Coordinator, Sales Specialist

•		Resolved customer billing issues, enrolled new members, demonstrated 
•		Helped location maintain high customer satisfaction rating of 4 out of 5 through YELP reviews



Front Desk

•	Training Liaison for Disney Shanghai 2015 Delegation
•	Lead team of 20 trainers in specific area on new training outcomes and mentorship
•	Administered current Company SOPs and implemented new SOPs to adhere to DOSH and OSHA standards
•	Rewrote technical SOP to match Manufacturer’s requirements and daily practices, adding 30% more content
•	Developed Cast Members on SOPs in both one-on-one settings and groups up to 30 at a time
•	Managed Staff training and development, including training management on area operations
•	Established and reviewed performance expectations for Cast Members
•	Prepared Cast Members for Annual Safety Audit with verbal reviews, with significant reduction of 25% in yearly improper actions

Lead (previous role)
•	Partnered with Guest Relations to increase guest satisfaction ~10% from hourly target with new procedures and instructions 
•	Prioritized projects and balanced labor budgets with Park Operations Management, for both short-term and long-term needs
•	Reduced attraction downtime and improved cleanliness standards in tandem with Company Facilities and Custodial Departments


Supervisor, Head Trainer

Find out detailed information about Samuel Bridges, Site Management Specialist Assistant in Westminster, CA

Samuel Bridges: Site Management Specialist Assistant in Westminster, CA

Samuel Bridges

Alpha IRB

California State University, Los Angeles

The Irvine Company

Chuze Fitness

The Walt Disney Company

California State University, Los Angeles