Melissa Jures

Melissa Jures

Customer Service Manager

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Summary

Accomplished, results-driven client relations specialist with 20+ years of management experience in customer service, administrative and business support, team supervision and conflict resolution with a focus on meeting and exceeding financial goals and objectives. An innovative and driven leader with extensive acumen on client retention and productivity, credited with successfully navigating business units through periods of accelerated growth. Collaborative communicator continually focused on building relationships and promoting synergy across business lines to drive positive change, cohesive, comprehensive business approaches and enhanced profitability.

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