Shawn Morais

Shawn Morais

Head of Customer Care

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Summary

Highly effective operations specialist, customer relationship and management professional emphasizing innovation and creativity in solving complex problems. Experienced in developing key processes, short-term and long-term planning to reach organizational goals. Ability to analyze raw data, develop tools, track trends and articulate findings to senior management. Operates with a strong sense of urgency and thrives in a fast-paced setting.

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