Accomplished and passionate sales and marketing professional with extensive leadership and customer service. In addition, management skills with a record of success in sales, customer satisfaction and merchandising. Creative, problem solver with the ability to drive productivity, resolve conflict and improve morale. Currently an Account Manager, with 5 years experience in retail management, at Nordstrom. Proven success in driving volume sales results. Passionate about recruiting, hiring, developing and retaining top talent. Decisive team leader with a strong ability to gain buy in and drive store teams to achieve results.
*Align company initiatives with strategic business objectives.
*Strong presentation and communication skills, quick to learning and eager to execute deadlines.
*Coach, develop and motivate teams to attain goals and drive results.
*Strong talent management including networking, recruiting, developing and retaining top talent.
Key strengths include:
-Sales and Marketing
-Strategy and Implementation
- People Development
- Learning and Development
- Sales | Customer Service | Clienteling
- Productivity Management
- Effective marketing and merchandising strategies
- Customer service excellence
- Recruiting and hiring top talent
- Presentation standards
- Scheduling and payroll management
- Talent Management
- Visual Merchandising
- Human Resources
- Loss Prevention