Lifestyle

Health & Fitness

Dedicated and motivated to maintaining customer satisfaction and contribute to company success and growth within company. Skilled call center representative and customer service agent committed to addressing customer concerns with speed, accuracy and professionalism. Agent versed is customer support in high call volume environment. Superior computer skills and telephone etiquette with over 4 years of experience.

Resolve customer complaints via phone, email, mail, or social media.
Assist with placement of orders, refunds, or exchanges.
Take payment information and other pertinent information such as addresses and phone numbers.
Cancel or upgrade accounts.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.

Customer service agent

Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script with specified timeframes.
Built customer loyalty by placing follow-ups for customers who reported issues.
Properly directed inbound call in phone queues to improve call flow.
Handled all supervisor calls per customer’s request.

Help Desk Agent 

Performed debit, credit and total accounts on computer spreadsheets/database, using specialized accounting software.
Received, recorded, and banked cash, checks and vouchers as well as reconciled records of bank transactions.
Delivered informational sales presentations to potential investors to build symbiotic client relationships.

Teller 

Worked under strict deadlines and responded to service requests and emergency call-outs.
Served as the company's bilingual Spanish/English customer service representative.
Stocked and rotated inventory regularly.
 Organized the store by returning all merchandise to its proper place.
Replenished merchandise shelves with items from the stockroom.
Processed merchandise returns and exchanges.

Assistant Visual Merchandiser 

Find out detailed information about Karla Solorio,  in Bellflower, CA

Karla Solorio: in Bellflower, CA

Karla Solorio

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