Bike

Moto & Powersports

Music

Tech

Motorcycles

Motorsports / racing

Parts, Apparel and Accessories Manager

• Manage and expand all PG&A sales across multiple in-store and online platforms.
• Generate quarterly and yearly business plans for growing each sales channel and maximizing efficiency throughout
the department.
• Analyze sales figures through monthly reports to determine success of business plans and track department
trajectory.
• Collaborate with the COO and Marketing Manager to create monthly promotions for both in-store and online
business.
• Forecast inventory demands by analyzing sales reports and reviewing promotional plans.
• Build biannual campaign orders as well as seasonal stocking orders for all vendors.
• Manage inventory through implementation and execution of regular cycle counts.
• Coordinate with the Service Manager and Service Writer to maintain hard parts and Class C inventory.
• Oversee parts-to-service interaction to ensure an effective and efficient interdepartmental process.
• Create product mixes and oversee day-to-day operations for each online channel.
• Utilize creative department to produce online content including product videos, tech tips, email campaigns and
social media posts/ads.
• Provide attentive customer support via phone, email and in-person interaction to build relationships and generate
repeat business.
• Oversee projects, delegate tasks and set goals for parts department staff.
• Implement and train parts department staff on SOP’s and best practices.

• Manage and expand all online sales channels including Amazon, eBay, Kibo and
MotoExotics.
• Generate quarterly and yearly business plans for growing each channel and maximizing
efficiency throughout the department.
• Analyze online sales figures through monthly reports to determine success of business
plans and track department trajectory.
• Create product mixes and oversee day-to-day operations for each online channel.
• Provide attentive customer support via phone and email to build relationships, generate
repeat business and grow reputation.
• Coordinate with Parts Manager to oversee projects and delegate tasks to parts department
employees.
• Work with Parts Manager to forecast inventory demands and determine product mix to
stock for entire dealership.
• Collaborate with marketing team and Parts Manager to create monthly promotions for both
online and in-store business.
• Plan, produce and promote product videos in conjunction with marketing team.

E-Commerce Specialist

• Signed up and serviced key brick and mortar, e-commerce, and custom integrator
accounts.
• Built solid rapport with buyers by identifying each account’s individual needs and
consistently delivering a solution.
• Actively serviced each account by studying sell-through rates, forecasting inventory
demands and helping the account to formulate strategies.
• Worked in collaboration with VP of Sales to create quarterly promotions and incentives.
• Functioned as part of a strong team dynamic to make good on commitments and meet
deadlines within the sales department.
• Signed up 100+ new dealer accounts and increased 2013 dealer sales by 50% over 2012.
• Increased 2012 dealer sales by 25% over 2011.

Dealer Account Rep

• Managed all online sales channels including Amazon Direct, Amazon Marketplace, eBay
and Buy.com.
• Created product mix to offer each account and setup/maintained product listings.
• Processed PO’s and internet orders, as well as handled invoicing for each Amazon Direct
PO.
• Scheduled and oversaw LTL shipments to over 30 Amazon distribution centers, as well as
small parcel shipments to consumers worldwide.
• Maintained 100% positive feedback and reviews by providing attentive customer support,
competitive pricing and quick shipping.
• Assisted Purchasing Manager by providing Amazon sales reports and forecasting inventory
demands.
• Generated UPC codes for all new products and coordinated with creative department and
Purchasing Manager to update product packaging.

• Led and oversaw customer service team to ensure a positive experience for the customer
while maintaining internal efficiency and integrity.
• Provided customer service and product support via phone and email, as well as assisted
walk-in traffic.
• Created, implemented and enforced policies for direct-to-consumer business, as well as
internal procedures.
• Created promotions and scheduled emailed blasts to customer base.
• Conducted interviews and training/orientation for new hires.

Customer Service Lead

Find out detailed information about Jeremy Pritchard, Parts, Apparel and Accessories Manager in Yorba Linda, CA

Jeremy Pritchard: Parts, Apparel and Accessories Manager in Yorba Linda, CA

Jeremy Pritchard

Southern California Motorcycles

Southern California Motorcycles

OSD Audio

OSD Audio

OSD Audio

Citrus College

Citrus College

La Serna High School