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Inside Sales

•	Assist an average 60 customers a day with any help they may need regarding our product.
•	Help customers trouble shoot any problem they may have with one of our products.
•	Provide customers with comprehensive knowledge of Stanley Black & Decker products.
•	Was promoted to work in customer service where I am in charge of managing two sales territories and a national account.
•	Work with our engineers, product planning team and credit department to ensure we met our promise dates for our customer’s orders.
•	Manage an open order report for my sales territory to ensure orders were shipping in a timely manner, prices were correct and seeking credit approvals for the appropriate customers.
•	Was promoted to a larger role where I was responsible for one of our larger sales accounts that placed $60 - $100,000 worth of sales weekly. 
•	Successfully managed a full brand transition of 3,400 stores and 5 large warehouses for one of our largest customers.   


•	Assisted customers with their questions and helped provide them with product knowledge.
•	Helped maintain a clean and safe environment for our customers and co workers
•	Finished 30 hours of training for home improvement and hardware training
•	Led our sales team in new sales and in repeat customer sales
•	Helped manage work and lunch schedules for our department
•	Assisted customer escalations with finding an appropriate solution to satisfy the customer’s needs all while staying within our companies rules.
•	Was promoted to assistant manager, began training and continued until store was closed



Sales/Assistant Manager

•	Assisted customers and Pro Circuit dealers with issues regarding warranties, products, disputes and customer service.
•	Provided comprehensive knowledge of Pro Circuit products and services to dealers and customers.
•	Responsibly handled certain sales territories throughout the U.S.A
•	Demonstrated ability to successfully meet customers’ wants and needs while working efficiently in a fast-paced environment.
•	Consistently met or exceeded sixty thousand dollars of sales per month.
•	Created Excel spread sheets to track inventory and sales analysis


Sales

•	Built customer relationships with clients by offering an exceptional level of customer service.
•	Personally created and managed client’s accounts.
•	Maintained a professional image along with keeping a clean and organized working environment. 
•	Consistently met or exceeded the departments sales quota requirements


Find out detailed information about Joshua English, Inside Sales in Yorba Linda, AK

Joshua English: Inside Sales in Yorba Linda, AK

Joshua English

Spectrum Brands HHI

Sears

Pro Circuit

Nordstrom

Esperanza

Rancho Santiago JC