Golf

Creative Agencies

Fashion

Fishing

Lifestyle

Music

Outdoor

Snow

Streetwear

Surf

Tech

Yoga

Health & Fitness

Traveling

Sports

Being outdoors

Relationship building

Led Operations & Customer Experience team of twelve while developing & implementing company-wide HR policies & procedures

Created effective customer exchange programs to achieve year-over-year customer retention to 24.52% (+90%) & improve product return rates by 35% to 5.15%

Developed all SOPs for current CS platforms including international customer service team; built CS help desk via Helpscout and Gorgias.io to achieve 20-minute response times & CSAT score of 4.7/5 annually

Owned the wholesale fulfillment processes & client relations for partnerships like Nordstrom, GovX, & boutiques/hotels (~$1MM per year)

Managed integration of Shopify+ store with 3PL Fulfillment Center; holds $8M of inventory

Strategically created positions & owned full-cycle recruiting, on-boarding, & performance review processes via LinkedIn Recruiter, Indeed, Upwork, Fiverr; grew the team from 3 to 20 people across multiple channels

Head of Operations

Manage a team that exceeded $7.5 million in sales. 

Developed a passionate team that provides the highest level of customer service in our chain. 

Analyze seasonal needs to drive business. 

Identify company needs and monitor them through the on-boarding process.

Sales Manager

Find out detailed information about Anthony Tartaro,  in SAN DIEGO, CA

Anthony Tartaro:  in SAN DIEGO, CA

Anthony Tartaro: in SAN DIEGO, CA

Anthony Tartaro

Vincero Collective

Dicks Sporting Goods

University of Arizona