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Senior Assistant Manager

Energetic self-starter, results oriented, with remarkable experience in all facets of customer service and management. Amazing communication/interpersonal skills and knowledge of customer services. Excellent ability to manage multiple projects simultaneously. Creative problem solver with the ability to maximize profits, increase business, achieve cost savings, motivate and empower employees, and resolve internal/customer issues in a highly competitive market.

Senior Assistant Manager for the factory house in Orange, California. Primary duties consist of talent acquisition and training, with merchandising and set changes, along with day to day operations that include cash handling, P&L's, KPI's, dealing with our athletes concerns, and maintaining a positive upbeat work environment.

Worked in the Fountain Valley Training Academy, responsible for hiring, training, and developing 13 Assistant Managers (MT’s), 13 Shift Managers and 70+ Store Associates
• In Chesterfield, MO location, responsible to lead, develop, and coach 13 store associates and 4 shift managers.
• Productivity resulted in a 10% sales increase over previous year for 8 consecutive months while consistently reaching goals. Achieved a 90% or greater monthly mystery shop scores.
• Responsible for efficiently and effectively conducting store day to day operations, maximizing sales, controlling expenses and providing excellent customer service.


Store Manager

Experienced a strong and quick promotion history with the Panera Bread franchise group starting as an Associate, moving to Shift Lead, Assistant Manager, into a General Manager position I held for 3+ years. Responsible for the growth of operations in order to achieve company standards and revenue goals. Identified and managed key metrics focusing on customer satisfaction. Directed 50+ Associates, 2 Assistant managers and 3 Shift Managers.
• Developed strategies to improve the overall performance of the restaurant.
• Designed and implemented operations plans to ensure that store performance goals were met and exceeded
• Improved restaurant results in customer satisfaction from 60% to 75%.
• Due to improved results, received a performance bonus for 7 consecutive months.

General Manager

Assisted visitors to the park onto various attractions and rides. Responsible for excellent customer services at all times
and adhered to Walt Disney’s policies for providing every guest a memorable experience.

Attractions Operator

Find out detailed information about Philip Ecdao, Senior Assistant Manager in Rancho Santa Margarita, CA

Philip Ecdao: Senior Assistant Manager in Rancho Santa Margarita, CA

Philip Ecdao

Under Armour

Aldi USA

Panera Bread

The Walt Disney Company

Canyon High School