I am a assistant manager at the Disneyland Resort for the Hotel Recreation Department. I have been involved with recreation whether it being an athlete, coordinator and/or supervisor along with branching out in the hospitality and marketing industry for over 5+ years. I have worked for both Universities and multiple recreation facilities.
Currently at the Disneyland Resort I manage the day to day operations of the recreation department. This includes managing a team of 30+ cast members a day, ranging in positions from lifeguards, cabana hosts, and trainers. I work with managers of the hotels to ensure guest satisfaction during their stay. I am also cross trained in other areas within the department allowing me to grow and gain new experiences and knowledge.
My fellow cast members know they can always depend on me whether as their leader or confidant. We are very supportive of one another always seeking to help others grow. We work together to help our guests have a sense of ease while visiting us with keeping their family safe and ensure they are having the best guest experience at our resort. I make sure to interact with the guest to look for areas of improvement and value feedback of all kinds.
I have a BS in Parks, Recreation, and Tourism, along with a minor in International Tourism from the University of Utah.