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•	Oversaw bar staff which included: assigning duties, mentoring others to help improve their knowledge and skills, allocating breaks, and leading by example.
•	Preformed as an all-arounder during rush periods. 
•	Resolved customer concerns in a friendly and professional manner.
•	Closed the bar by running shift/eftpos reports, counting tills, ensuring the bar was clean and ready for the morning, and locking up the building.
•	Assisted with maintaining high standards of quality control, hygiene, and health and safety.
•	Stock rotation and control.
•	Exemplified outstanding customer service to all guests, peers, and management.


Bar Manager

•       Assisted in obtaining registrations for the Global Eco Asia-Pacific Tourism Conference for up to 150 guests.
•	Coordinated event operations with hotel staff, catering, and conference organizers.
•	Showcased professional, yet friendly customer service to all attendees.
•	Prepared event space by assembling conference rooms, organizing tables and distributing conference collateral.
•	Occasionally acted as banquet staff pending conference size and staff availability.


Assistant Event Planner

•	Demonstrated exceptional management skills and adaptability to groups up to 13 individuals from foreign countries varying in age from children to seniors.
•	Logistical planning for small group camping/lodging trips overland up to +16,000 miles.
•	Accounting and budgeting of trip funds surpassing $10,000.
•	Scheduled accommodation, activities, dining, and transportation for trips ranging from 3-64 days.
•	Thorough knowledge, research and communication of US regions including highlights and history.
•	Constantly managing group dynamics and interests by encouraging cultural experiences and group interaction while ensuring the safety of the group. Also developing professional and personal relationships with the customer.


North American Tour Guide

Find out detailed information about Ellyn Thompson,  in kalamazoo, MI

Ellyn Thompson:  in kalamazoo, MI

Ellyn Thompson: in kalamazoo, MI

Ellyn Thompson

Hobart Brewing Co.

Hotel Rottnest

AmeriCan Adventures

Arizona State University