Rachel Hazelwood is the Director of Site Content & Experience at eBags, the leading online retailer of travel-related products in the world. She joined the company in 2015. Currently responsible for the quality, execution and standards for all site content, on-site search & navigation, taxonomy management, customer experience as well as site quality assurance and daily site operations for eBags.
She is a retail enthusiast with a passion for Digital. Rachel Hazelwood has over 12 years of retail experience and nearly 7 years in eCommerce with Fortune 500 companies. Rachel joins eBags from Apple, where she was the Manager of Site Merchandising and Content for 39 countries across 4 platforms. She has also held management positions at Williams-Sonoma and Neiman Marcus. Throughout Rachel’s career, her ethos has been to deliver the best possible, differentiated customer experience and to deliver on company objectives through measurable results.