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Experienced customer support representative excelling at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments.


Started as customer service, was promoted to Distributor sales after one year.  Maintained and grew relationship with domestic and international authorized distributors.  Did quotes, follow-up to secure orders, order processing, expediting, RMA's. As company downsized from 80 employees to 18 over the years my responsibilities grew to also include handling OEM accounts as well as authorized distributors.  Worked directly with COO and VP of Sales & Marketing. Used CRM to track leads and sales. Provided some technical support, as well as all regulatory compliance information to customers. Work with warehouse on change orders and shipping issues.  Did internet research on companies.  A/R for my assigned authorized distributors both domestic and international.  Attend trade shows.

Global Account Manager

Provide shipping documentation for international shipments, order entry, RMA's

International Customer Service

Find out detailed information about Brenda Bignami,  in Dana Point, CA

Brenda Bignami: in Dana Point, CA

Brenda Bignami

Ecliptek Corporation

Teledyne Analytical Instruments