Lifestyle

Customer Service Professional with expertise in sales,
account management, creative issue resolution , billing, receiving and E-commerce. Recognized for articulate communication skills. Proven effective in new Customer Service Representative training. 


Two Jinn Inc / Aladdin Bail Bonds 
1000 Aviara Parkway Carlsbad CA 92009  800-808.2245
 CUSTOMER SERVICE REPRESENTATIVE LEAD 7/08-8/16

 First line of contact for new and ongoing customers. Assess customer needs. Obtain, verify and document critical information. Channeling customers to appropriate Sales Representative for successful sales closure. Provide administrative assistance. On line and manual Credit Card payments. Maintain exceptional customer relations during stressful situations. Obtain and update client account information. High incoming call volume experience. Extensive usage of Word, Excel, Outlook and Corporate priority programs.



Call Center /Customer Service Lead 

Nortek / Linear LLC
1950 Camino Vida Roble Carlsbad CA 92008  760.438.7000
Customer Service Manager -Direct Sales 7/01-1/08

Customer Service Manager for direct sales and services, utilizing inbound calls and three websites. Emphasis on customer relations , sales, and problem resolution. Directly responsible for billing, receiving and collections for direct and internet sales, as well as new staff training. 


Customer Service Manager 

Find out detailed information about P Graham,  in Carlsbad, CA

P Graham: in Carlsbad, CA

P Graham

Two Jinn / Aladdin Bail Bonds

Nortek / Lineal LLC

Arizona State University