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Project Manager

•	Project manager during the renovation of the Sheraton Carlsbad Resort & Spa into the Sheraton & Westin Resorts & Spa 
•	Coordinated with three site superintendents to minimize construction impact on guest experience  
•	On site contact for Resort staff for issues related to construction 
•	Sought out vendors and obtained bids for capital projects 
•	Determined quantities and ordered all collateral for renovated and new guest rooms
•	Received and stored supplies, furniture and equipment related to renovation and expansion
•	Renovated existing 120 key Sheraton building including replacement of carpets and drapes
•	Supervised the installation of FF&E and OS&E of new 48 key Sheraton Family Suite building
•	Renovated existing 130 key Sheraton building into Westin including installation of wallpaper, vinyl flooring, drapes, vanities and plumbing accessories
•	Supervised logistics company for installation of all Westin FF&E in 208 rooms, corrected issues as necessary
•	Created punch lists for contractors and inspected to ensure items were corrected in all buildings
•	Collaborated with internal management, staff, subcontractors and ownership to ensure that project deadlines were met on schedule with minimal guest impact
•	Supervised subcontractors ensuring project completion according to building plans and construction schedule


•	Acting General Manager prior to the sale of the hotel
•	Oversaw a staff of thirty including a bar and restaurant  
•	Ensured guest satisfaction and resolved any issues a guest experienced  
•	Responsible for adherence to budget and weekly occupancy forecasts
•	Processed payroll biweekly through ADP
•	Responded to guest reviews on Trip Advisor, Expedia, Booking.com and Marriott.com
•	Onsite Human Resources representative, handled all employee issues
•	On boarded all new employees and  enrolled them in the appropriate Marriott trainings


Task Force General Manager

•	In collaboration with property management company, successfully led the opening of property in new market segment
•	Coordinated and supervised subcontractors during final months of  construction 
•	Developed and nurtured a team of management and hourly staff members
•	Provided feedback to management and hourly associates on customer service and operational standards
•	Managed flow of labor between departments to achieve labor budget and profitability goals
•	Conducted all employees’ performance reviews
•	Created marketing materials using MS InDesign and Photoshop
•	Collaborated with internal and external management to ensure optimal operational performance 
•	Monitored Food & Beverage forecasting and ordering to reduce waste 
•	Created and adhered to annual $4 million budget
•	Analyzed weekly Budget vs Actuals reports and monthly Profit and Loss statements to control costs and maximize profit
•	Served as primary Human Resources, Accounts Payable, Accounts Receivable and Vendor contact
•	Measured and analyzed property performance through financial data, guest satisfaction and associate engagement
•	Utilized Microsoft Word, Excel and Outlook as well as QuickBooks on a daily basis


General Manager

•	Managed all aspects of Human Resources for employees in eight states
•	Provided oversight for monthly financials using QuickBooks
•	Collaborated with eCornell, Cornell University’s online learning platform, to market and maintain online courses
•	Oversaw all aspects of Marketing: including ad creation and placement, online marketing, booking events; on-site event management: worked with trade show representatives and vendors to set up booths, oversaw and participated with Foundation staff promoting the Foundation and its courses to event attendees
•	Prepared Foundation’s yearly budget, quarterly and year end reports for Board of Directors
•	Participated in events to attract new and retain existing donors
•	Created a strategic plan that increased revenue from $190,000 in 2009 to $1.4 million in 2012



Human Resources and Marketing

Find out detailed information about Jack Murphy, Project Manager in San Juan Capistrano, CA

Jack Murphy: Project Manager in San Juan Capistrano, CA

Jack Murphy

Grand Pacific Resorts

Azul Hospitality Group

Fairfield Inn and Suites Ithaca, NY

T. Colin Campbell Foundation

State University of New York Empire State College