My primary role is to oversee the recruiting functions and develop processes and review and update growth forecasts.
I lead efforts to effectively manage client resources, contractors, and third-party providers while defining strategies to develop and refine service offerings, revenue opportunities and the resources required to deliver those services.
In the end, it's all about client satisfaction and putting in place the processes to measure performance and anticipate needs.
My role also includes client and relationship management and business development. Responsible for further enhancing existing industry partnerships and services while working to establish new relationships that support The Mice Groups clients' needs and growth.