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Sales Support Specialist with progressive experience working with business partners and leaders to achieve corporate excellence and drive operational efficiencies across companies. Creative thinker and decision maker with expertise in balancing the needs of the clients with the goals of the organization.  Adept at streamlining and coordinating work flow production to ensure expedited handling of assigned deliverables within assigned deadlines.  Committed to building productive relationships with vendors, clients and staff at all levels both internal and external to the company. Leverage excellent time management abilities to complete projects on time without compromising quality or accuracy.

As an intern with Defense Contract Audit Agency (DCAA) I assisted with many projects and tasked to aid in bringing the office up to date.  Created, published and maintained user guides and manuals for conference room equipment.  Repaired equipment so office could make full use of features and communicate effectively within the office as well as with other offices and contractors.  With Professional Support Staff teamwork, we wrote and published the office newsletter where I aided in writing informational articles, sourced graphics, and worked on layout of the overall publication which was well received by the office personnel.  Aided in creating, coordinating and day of support for quarterly staff conferences.

Office Automation Assistant

Team lead and subject matter expert for department.  Handled corporate escalated issues and provided follow up and problem resolution to all parties involved.  Recognized companywide for developing strong working partnerships with vendors and internal departments.  Proactively found resolutions to problems and developed standardized processes for the department from scratch.  Maintained the documentation artifacts through legacy and provided both training and support for the department.  Used strong analytical skills to balance the needs of the department, the company, customers and contractors to provide solutions that were beneficial to all parties involved both in terms of services provided and financially.


Small and Medium Technical Sales Support Coordinator II

Supported the Loss Prevention and Operations Manager by overseeing all aspects of shipping and receiving of new goods, returning defective and broken goods to original source for claims, processing damaged goods for inventory control, processing markdowns and handling pricing discrepancies.

•	Recognized for broad knowledge and willingness to learn and become a go to knowledge expert in the department
•	Drafted and presented plan to increase operational efficiency in department for the peak holiday period, which was immediately implemented by store management and resulted with increased efficiency and customer satisfaction.
•	Operations process standardization and best practice sharing with other departments to increase customer satisfaction

Customer and Client Support Administrator

Find out detailed information about William Right,  in SHERMAN OAKS, CA

William Right: in SHERMAN OAKS, CA

William Right

Defense Contract Audit Agency

Comcast

Neiman Marcus

WESTERN GOVERNORS UNIVERSITY