I am a hardworking customer service personnel, looking for a career that fits my skill set. I excel at analyzing, prioritizing and completing tasks in a professional manner. I maintain strong organizational, technical, analytical skills. As well as accurate and complete documentation of all inquiries, in order to continuously improve the customer service process and reduce potential concerns. I am a quick learner, and a creative problem solver. My strongest skills are being a team player with excellent communication skills, with extensive knowledge to verbally communicate with persons inside and outside the organization. I am great at making decisions and solving problems and also have the ability to plan, organize and prioritize work. I have been recognized for being a flexible, reliable and dependable hard-worker.