Guillermo Lopez

Guillermo Lopez

Management

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Summary

To whom it may concern,

I am writing to apply for the Customer Service Lead at Nixon, Inc. My career experience has mainly been in the supermarket industry where I held various positions with increasing degrees of responsibility including store director. In this position, I was responsible for total store operations with an emphasis on providing the highest level of customer service at all times. I have extensive experience in personnel management as my responsibilities included hiring, training, evaluating and conducting disciplinary investigations as needed. I completed Six Sigma Black Belt Training and led project teams in improving processes realizing savings of a minimum of one million dollars annually. I earned a Bachelors in Science degree in Business Management from the University of Phoenix and a Human Resources Management Certificate from Cal State San Marcos. I most recently filled a temporary contract position as a Human Resources Coordinator with PIRCH in San Diego where I conducted reference verifications, DMV driving background checks among other human resources tasks and responsibilities.

I believe that I will be an asset to the Nixon team due to my experience and expertise in providing exceptional customer service. I can handle difficult situations in a positive manner as well as the ability to work with little or no supervision. I have a passion for assisting others having volunteered in many different roles, my most recent as a Disaster Team Leader for the American Red Cross assisting clients with immediate needs at scene of house fires. I am also bilingual in the Spanish Language.

I look forward to speaking with you to discuss my qualifications in more detail. Please feel free to contact me at any time with any questions you may have.

Sincerely,

Guillermo Lopez

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