Hugo Aliaga


With my 8-years of experience in the Action Sports, E-commerce, and Account / Customer Service industries, I feel I am well-suited for this position. As a Account / Customer Service Supervisor, I have gained valuable knowledge regarding account / consumer service & trends, sales, product knowledge, and multi-tasking projects. As I earned my BA in Business, my Finance classes taught me a clear understanding of strategic analysis, changing trends, research skills, and project management. In my current position, I am up against fast-paced, non-stop online shopping industry, supporting the AFA Senior Buyer/Planner, formatting, managing, and analyzing extensive data files/reports. At the same time I am always formulating and presenting summary charts of sales trends, propose changes & solutions, and strategic planning of future business needs.

I am independent, strategic and highly motivated in my daily tasks, resulting in proficiencies in problem solving, data analysis, sales, and KPI reporting. I enjoy working in an environment that is ever-changing, adaptable, supportive of last minute business changes, and believe in whatever it takes to make the business successful. I work well independently, but working as a team, I am always ready to support others to exceed business expectations. Being humble and opened minded in learning new things has always been part of my foundation as an employee. Every day at work for me is treated as if it’s my first day.