Los Angeles, California (317) 469--8772 [email protected]
Dedicated customer service representative motivated to maintaining customer satisfaction and contributing to company success. Reliable and driven, with time management and able to prioritize orders and abilities. Strong customer rapport and sales.
Experienced with service-oriented jobs. Courteous and friendly, with an energetic attitude both with fellow employees and customers alike. Good resolution skills when problems arise or repairs are needed.
Suddenlink Communications @ Greenville, NC
Direct Sales Representative / 2013
Direct interaction with potential customers in the field and on the phone. Learn how to interact with potential customers and describe each available program with SuddenLink to help them decide which might be right for them. Stay up to date on all new programs available. Upsell, where possible. Drive to customer’s place of residence on time for appointments, utilizing GPS. Extensive knowledge about product and packages that are available. Perform database entry.
Sweat Communications/Direct TV @ Rocky Mount, NC
Installation Technician / 2013
Performed route installations with deep knowledge of Direct TV approved hardware or software. Installation of Direct TV with approved standards. Daily customer service and interaction, ensuring quick and safe work is completed on the customer’s schedule that works properly. Driving to customer’s place of residence, installing hardware and uploading software according to the customer’s order and needs or wants. Stay up to date with all Direct TV programs.
The Pita Pit @ Chapel Hill, NC
Driver & In--store Staff (including manager duties) / 2009
Customize pitas for incoming customers, in a clean, safe environment every day. Maintain store cleanliness and standards. Help repair the store, as needed. Deliver food to customers ordering take out. Performed management type duties when needed, including opening/closing the store and managing stock. Work as a team with other employees to efficiently handle orders in a timely manner. Resolve any issues customers had with their orders.
Great customer rapport and employee team work. Windows 10/Mac platforms. Adobe Suite CC/CS6. Video Editing and Animation softwares. Print artist. Microsoft programs like Office/Excel. PowerPoint. Spreadsheet. Hyperstudio. Maya 8.5. Fruity Loop.
2004 High School Diploma.
2012 Nash Community College w/specialization in Graphic Design
Orange belt in TaeKwonDo, soccer, golf, art design, gaming, surfing, and skateboarding.
Nash County Teen Court
Hurricane Floyd Flood Volunteer
Rocky Mount Homeless Shelter