Dylan Poturich

Dylan Poturich

Solutions Specialist at Verizon Wireless

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Summary

Dylan Poturich
951-225-5320 dylanpoturich@gmail.com Encinitas, Ca

Summary of Qualifications

Experience in a high-volume, fast-paced workplace
Outstanding customer service skills
Exceptional attention to detail, organization, and problem solving skills
Highly self motivated, strong skills as a team player
Excellent communication and writing skills
Ability to excel in a fast-paced, dynamic environment
Education
California State University San Marcos - BA in English Writing, 2010-May 2015
Career Background
Verizon Wireless, Beaverton, Or. July 2015 - March 2017

Accomplishments

Top 30% of Pacific Market Leaderboard — 2016
Mavericks MVP — guiding peers with HUM sales — November 2016
Voted store MVP by peers — July 2016
Top Solutions Specialist in customer satisfaction — December 2015
Continuously exceeding set monthly quota and metrics

Responsibilities

Interact with customers to find solutions to their cellular and technology needs
Business to business account sales and maintenance
Utilize sales techniques to ensure an excess in monthly quota
Maintaining and communicating with clients, building relationships with clients
Support daily business operations, including processing customer transactions and auditing
Deliver the best product set-up and coaching experience possible
Train new employees and support growth through coaching and criticism

HomeSmart Real Estate, Temecula, Ca. August 2013 – March 2014

Accomplishments

Successfully held open houses while meeting client needs
Excelling with negotiation between buyer/sellers
Developing a strong network of agents, lenders, and inspectors

Responsibilities

Preparation of legal documents including listing and sales contracts.
Providing legal, economic, and market advice to prospective clients.
Liaise with lenders, home inspectors and pest controllers prior to contract negotiations.
Ensuring terms and conditions of agreement are met.
Maintaining and communicating with clients, building relationships with clients to encourage returning business.
Coordinate property closings and overseeing document signing.
Analyze market trends to determine competitive market prices.

Connections