Solutions-oriented IT Support Analyst seeking a career in Information Technology Industry with and not limited to designing, implementing and integrating cost-effective, high-performance technical solutions to meet challenging business needs.
Solid knowledge of LAN/WAN network administration and support under Windows 2010/2007/XP.
Organized, take-charge professional with exceptional follow-through abilities and detail orientation, able to plan and oversee projects from conception to successful conclusions. Outstanding communication skills; interfaces effectively with upper management, vendors, staff, peers and users.
Hardware: Desktops, Servers, Laptops, Modems, Network Cards, Motherboards, Printers, Scanners, Routers, Switches, HP, Dell, Dell Power Edge, Blackberry/iPhone, iPad, Samsung Tablets
Systems: Window 10, Windows 7, Windows 8, Vista, XP, Server 2012/2008/2003, Exchange 2007/2003, Active Directory, BES Server,
Protocols: TCP/IP, DNS, DHCP, Ethernet, Fast Ethernet
Software: MS Office 2013, Office 365, 2010, and 2007, Adobe Dreamweaver, Vertex Financial management software, Microsoft Dynamics Navision ERP, QuickBooks, Quicken, MITC, Hyper V, VM Ware, Trend Micro Anti-Virus, Windows Defender.