Extensive Resort, Hospitality, Outdoor & Recreation Expertise
Motivational, hands-on and driven professional with proven success in balancing operational efficiencies and business growth with client satisfaction, offering extensive experience in resort operations. Employ proactive management and strong leadership techniques to generate accomplishment-driven workplace environment, resulting in employee loyalty and customer satisfaction at all levels. Able to build & foster strategic business relationships with executives, creating client loyalty and resulting increased revenues and profitability.
SKILLS & ABILITIES MATRIX
OPERATIONS ? FINANCIALS & BUDGETING ? POLICY DEVELOPMENT ? LABOR RELATIONS ? COST REDUCTION
MARKETING & BRANDING ? COMMUNITY RELATIONS ? EVENTS & PROMOTIONS ? FACILITIES MAINTENANCE
VENDOR MANAGEMENT / PURCHASING ? CONTRACT NEGOTIATION ? CAPITAL IMPROVEMENTS
RISK MANAGEMENT WORKPLACE / GUEST SAFETY ? HR ? HOTEL F&B MANAGEMENT ? P&L ? GUEST SERVICES