I am a professional with exceptional service standards and values in the luxury hospitality industry. I have a positive attitude and confidence to find the solution that best fits the current opportunity. I have worked in customer service, was chosen for task force to open the Del Mar Marriott and create policies and procedures for concierge, guest relation, hotel phone, valet and bell desk.
The attention to detail in the luxury industry is a key success factor in what I have accomplished over the past 20 years. I believe in genuine care and comfort towards every person. Knowing your product and having the tools from educations classes or even being able to read guest body language is a key driving tool for a companies bottom line.
I am looking for growth and upward mobility with a company that I may be proud of and make them shine at the end of the day as well.