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OPERATIONS MANAGER


My name is Harry Blake and I’m an operations leader with a track record of building teams that execute at a high level, both in the field and on-site. As Operations Manager for Omni, a fast- scaling personal logistics company, I lead a team of 14, including 2 Assistant Managers, where I implemented processes and systems to maintain accurate inventory of tens of thousands of SKUs, ensured our team’s Key Performance Indicators were not only met but surpassed, and lead the team to break multiple productivity records. I was responsible for cultivating and tracking data, company-wide reporting on goals and achievements and product management.

In the last 10 years, I have gained applied management skills and knowledge during my employment as Membership Coordinator for Alta/Capital Bikeshare in Washington DC, and prior to that as Campaign Director for Christs Church of the Valley in Palmdale, CA. I have been fortunate to have had an enormous amount of firsthand experience and autonomy throughout my professional history. I’ve taken directives and ideas from C-Level staff and put them into action. I’ve managed staff from as small as 3 to as many as 15 capable people. I believe these facts are what sets me apart from the pack.

Currently I’m seeking opportunities that serve to continue to grow my knowledge & experience as well as a place I can be an immediate impact in contributing to helping grow an organization. I aim to bring all of my skills and insight from a broad range of experiences in order to help realize the goals of your company. Critical thinking, creativity, professionalism, and enthusiasm are at the bedrock of how I first approach doing business.

• First Responder • Staff Management • Systems Development & Implementation

Lead all efforts in Operations, reporting directly to the Chief Operations Officer. Developed the training guide for all Operations Employees; Drivers and Warehouse Workers. Established best practices on routing efficiency, safe-storage, and internal communication. Created original weekly reports, presenting to the company at large. Tracked and managed all KPIs, implementing improvements ad hoc. Responsible for hiring/staffing, as well as, tracking work hours & submitting payroll. Presented quantitative data on hiring based on business demands. Worked closely with CSO to create and construct physical systems within Omni facilities. Operations Day-to-day point of responsibility and accountability in Operations.


• Executive Assistant • Curriculum Development • Communications

Presented customized strategies to the President, C-Level staff, and Board Members on a weekly basis. Produced high quality drafts; helping develop and administer curriculum for lectures and lessons. Organized and implemented community-wide efforts to promote, organize, and grow the organization for the goal of teaching and relationship building on campus.

Campaign Director | Research Assistant

• Project Management • Customer Service • Account Management • Tracking/Receipt

Responsible for the annual membership base of Capital Bikeshare in Washington, DC. Maintained account totals estimated at 1.5 million dollars annually. Maintained professional communication with new and existing members with timely solutions; daily unique problem-solving. Ensured customer satisfaction. Supported environmental sustainability throughout the District. Triaged requests for technical assistance; managing call-center escalation. Facilitated tracking and receipt of program materials.

Membership Coordinator

Find out detailed information about Harry Blake, OPERATIONS MANAGER in Los Angeles, CA

Harry Blake: OPERATIONS MANAGER in Los Angeles, CA

Harry Blake

Omni Projects, Inc.

Christ Church of the Valley, Palmdale

Alta BicycleShare

Howard University

Howard University