Gigi Guan


HR Benefits & Recruitment Coordinator 7/2014 to Present
Commerce Casino Commerce, CA
• Process and audit qualifying life events, new hire benefit elections and open enrollment changes.
• Serve as a liaison between employees and benefit carriers to resolve employee benefits issues.
• Administer COBRA and Flexible Spending Accounts.
• Process life insurance and 401k death claims.
• Audit missed benefit deductions for employees on leave and reconcile billing.
• Update employee records (transfers, qualifying life events) in the HRIS system.
• Perform high volume, full-cycle recruiting including posting jobs, screening candidates, coordinating interviews and processing job offers.
• Work with department managers to find candidates that meet the target job description and fulfill staffing needs.
• Administer job postings on the Applicant Tracking System and job boards.
• Develop and update job descriptions and compile salary surveys.
• Coordinate job fairs and dealer auditions to maximize pool of potential candidates.
• Process new hire paperwork and assist in the onboarding/orientation process.
• Assist sub-departments such as Employee Relations, Workers’ Comp, LOA and Training.
HR Administrative Assistant 12/2013 to 7/2014
Commerce Casino Commerce, CA
• Entered disciplinary actions, performance reviews and other data into the HRIS system.
• Managed the front desk and answered a high volume of calls in a professional manner regarding company policies and procedures.
• Prepared exit packets and processed rideshare documentation for payroll.
Administrative Assistant 11/2010 to 06/2013
UCLA California Social Science Experimental Laboratory Los Angeles, CA
• Actively promoted lab and organized recruitment events to increase the subject pool.
• Maintained database of studies/sessions and prepared reports to secure funding.
• Assisted subjects with inquiries regarding their account and payments.
• Worked with professors and researchers to schedule sessions and ensured new subjects from the pool were used in each session of the same study.
• Worked with accounting to resolve payment and invoice issues.