B.A. in Communication in Media Production/Certificate of Media Studies

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Associate Technical Account Manager

• Implements the Yardi suite of software products by assisting clients with system implementation, training, and technical support
• Researches, analyzes, and resolves software issues utilizing complex database systems and SQL queries
• Supports software product customization based on client requirements and needs
• Performs data mapping and conversions
• Performs system, business process reviews, and other service reviews to make recommendations on best
practices
• Works on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development

Builds and maintains day-to-day needs of master ad calendar including ad planning, ad direction, and overall
content submissions for digital, social, and printed materials
• Researches, negotiates, and signs all advertising contracts for WPS house brands
• Works on identifying products to send to media outlets for promotion, review, testing, and general exposure to assist in B2B & B2C growth
• Creates press releases to promote company & house brand growth, website creation, and new products
• Plans, organizes and assist in media events including new product launches and trade show exposure
• Manages the Web Content Coordinator to plan product launches, B2B & B2C marketing, e-mail marketing and general website & CMS maintenance throughout the week

Content and Media Manager

Maintains and updates all web content, images, files, job listings, and product information for multiple websites
using various content management systems
• Responsible for coordinating with project teams, management, and IT on schedules, requirements, goals and assignments as needed for multiple websites and intranet management system
• Successfully works with graphic designers, brand managers and marketing on identifying needed assets and data
for website builds and product launches
• Analyzes website metrics using Google Analytics

Web Content Coordinator

Find out detailed information about James Cramer, Associate Technical Account Manager 

James Cramer: Associate Technical Account Manager

James Cramer

Yardi Systems

Western Power Sports

Western Power Sports

Boise State University