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Enterprise Sales Engineer

A technical sales and customer success professional with more than 15 years of experience providing high quality of
service in pre-sales applications and sales engineering, technical and customer support.

•   Technical pre-sales engineer for Enterprise customers in the Western United States.
•   Supported western Enterprise Account Executives for the Mimecast Cyber Resilience suite of services.
•   Provide technical demonstrations and Proof-of-Concepts for potential customers.
•   Managed and deployed Email Security Risk Assessments (ESRA) to illustrate efficacy and accuracy of the Mimecast security stacks.
•   Served as subject matter expert for newly released Web Security product. Created enablement documents and process for North American Sales Engineering team
•   Responsible for several key channel partners and provided deep-dive technical training to partner staff.

•   Principal Sales Engineer for OEM Sales of antivirus, antispam, malware detection and URL filtering SDKs.
•   Track customer evaluations and communications using Salesforce.com, JIRA and Dapulse.
•   Provide technical demonstrations and presentations to effectively articulate Cyren's value proposition while removing all technical objections throughout the sales cycle.
•   Built SE onboarding process for new incoming Sales Engineers for the Threat Intelligence Services.
•   Act as trusted advisor to potential and existing customers in order to provide solutions that address pain points.
•   Act as technical account manager to help existing customer understand new technologies that will enhance or augment their current subscriptions.
•   Stay up to date on latest industry trends by attending security trade and market vertical specific shows.

Principal Sales Engineer

Dedicated Sales Engineer in a team of three supporting the Support.com Cloud (SDCC) Service Delivery
Platform.
•   Executed custom product demonstrations for potential customers in the Premium Tech Support (PTS) and Business Process Outsourcing (BPO) markets while taking into account their unique pain points and feature
requirements.
•   Worked with Customer Success, Product Management and Development teams to integrate SDCC into existing
customer CRMs such as Salesforce, Zendesk and NetSuite.
•   Core team member for integration of IoT home automation products.
•   Acted as the trusted advisor while taking ownership and management of multiple customer product POCs.
•   Created, published and maintained scope-of-work content, called Guided Paths, for customer deployment, self-
support sites and internal use.

Sales Engineer

Provided pre-sales technical demonstrations and presentations for the Enterprise markets to effectively
communicate MobileIron's technical value proposition.
•   Assisted businesses and organizations of all sizes by developing solutions to better manage and secure smart
devices of all platforms with the MobileIron solution.
•   Responsible for conducting, managing and tracking of POC's
•   Provided technical sales support at customer site visits, trade shows and partner seminars.

November 2012 - November 2014

•   Primary Sales Engineer for the ePrism Email Security Suite. Secondary SE for EdgeWave's web content filter
(iPrism) and firewall (EPIC Next Generation Firewall) products.
•   Composed solutions for potential customers with email suite components that included inbound/outbound filtering, encryption, DLP, message archiving and business continuity services.
•   Manage and nurture relationships with channel partners and direct customers in the SMB, Enterprise and ISP/MSP markets.
•   Work closely with Product Management team as sales representative in order to collect and communicate
customer requirements Development while managing beta programs.
•   Responsible for conducting and managing technical demonstrations, product evaluations and support for the response to RFP's/RFI's.
•   Provide technical sales support at customer site visits, trade shows and partner seminars.

Senior Sales Engineer

Find out detailed information about Alexei Chudacoff, Enterprise Sales Engineer 

Alexei Chudacoff: Enterprise Sales Engineer

Alexei Chudacoff

Mimecast

Cyren

Support.com

MobileIron

EdgeWave, Inc

Sonoma State University