Customer Care Coordinator 

A result driven worker pursuing opportunity in Merchandising as an Assistant Buyer. Skilled in Microsoft Office, internal and external reporting, and data analytics. Strong marketing professional with a Bachelor's Degree focused in Marketing Management from California State University-Los Angeles.

• Liaison between internal sales and external buyers
• Coordinate seasonal style-out meetings
(TJMaxx, Marshalls, Home Goods, Ross, Z Gallerie, Tuesday Morning, Burlington Coat Factory, Big Lots, Bed Bath and Beyond, Walmart, QVC, etc.)
• Communicate and assist daily with cross functional departments- Product Development, Supply Chain, Production, Shipping/Routing
• Track home décor trends for potential development opportunities
• Process all Non-EDI purchase orders
• Monitor ecommerce site verifying all items are available for purchase
• Create weekly offer sheets on available and incoming inventory for buyers
• Work closely with production on incoming and outgoing deliveries from vendors and buyers
• Assist ecommerce customers in answering questions, resolving problems and researching complaints for applicable follow-up

• Effectively maintained relationships between clients and the department of revenue for each state nationwide
• Prepared case files and negotiated resolutions for clients with financial hardship
• Assembled Offer in Compromises for clients and assisted enrolled agents with installment agreement plans and penalty abatements

Processing Manager

• Innovated an experimental marketing team to generate contemporary strategies for our young adult audience
• Launched the winter promotional advertisements, increasing sales by 20%
• Influenced the graphics design behind our company website, exclusive to South American clients

Sales/Marketing Executive 

Find out detailed information about Jacqueline Calderon, Customer Care Coordinator  

Jacqueline Calderon: Customer Care Coordinator

Jacqueline Calderon

Surefit Inc.

National Tax Experts

A-Look Optics

California State University- Los Angeles